Office Communication

• For non urgent medical questions, please call our office during regular business hours.
• Our doctors return calls between patients or after 5:00PM.
• You can email school forms to info@beverlyhillspediatrics.com.

After-Hours Care

• When the office is closed, our experienced California-licensed RNs answer phone calls.
• A doctor is always available on back up if the issue requires a higher level of care or an emergency room visit.
• Please reserve after-hours calls for urgent matters that cannot wait until the next business day.

Appointment Timing & Scheduling

• Arrive 15 minutes prior to your scheduled appointment.
• Patients arriving more than 15 minutes late will be asked to reschedule.
• Schedule well-child visits 8–16 weeks in advance to secure preferred dates/times.
• Allow at least 10 days for completion of school and camp forms.

Appointment Policies

• All visits, including sick visits, must be scheduled.
• Sick visits are available as same-day appointments.
• Walk-in patients will be rescheduled or be charged a $75 walk-in fee.

Office Entry

• The office has two entrances: please use the “not so well” entrance if your child is sick.

Emergencies

• For life-threatening emergencies: Call 911 or go to the nearest emergency room immediately.

Cancellation & No-Show Fees

• Missed well-child appointment will be charged a $95 fee.
• Cancellation with less than 24 hours’ notice will be charged a $95 fee.